Workflow simulation
Mock care pathways test handling, cleaning, onboarding, and documentation before broader release.
Three gates before pilot release
Innovation at Chattanooga is deliberately practical. A concept is not advanced because it is novel; it advances when it can reduce friction for clinical teams, survive documentation review, and be supported after deployment. The lab evaluates product ideas across three gates: clinical workflow fit, regulatory and quality readiness, and service scalability. Each gate produces written notes that can become part of the future product file.
For consumables, that may mean testing a procedure kit layout with nurses and dental assistants before packaging decisions are locked. For dental equipment, it may mean reviewing how digital impressions, sterilization steps, and chairside milling affect room turnover. For remote monitoring, it may mean testing how patients pair a device, how care coordinators see alerts, and how biomedical teams handle replacement units. This keeps innovation connected to adoption, not just feature lists.
Evidence planning
Clinical and quality teams define what data, usability notes, and risk controls are needed for review.
Service readiness
Customer care scripts, replacement flows, and training assets are drafted before pilot customers go live.